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KEYNOTE SPEAKER

Ms Carolyn Steele, Former Portfolio Manager, Guardians of New Zealand Superannuation (the Crown Entity that manages NZ$38b assets of New Zealand Superannuation Fund), Director, Metlifecare, New Zealand

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Carolyn is board director and chair of the Resident Experience & Care committee at Metlifecare Limited, a NZ$1.3b listed retirement village operator.  While employed as a portfolio manager for Guardians of New Zealand Superannuation, the Crown entity which manages the NZ$38b New Zealand Superannuation Fund, Carolyn was involved in acquiring large stakes in NZ companies and led the acquisition of a 19.9% stake in Metlifecare. Since leaving the Guardians in 2016, Carolyn has remained the Guardians' representative on the Metlifecare board. Carolyn is also a director of Green Cross Health, WEL Networks, Ultrafast Fibre and Halberg Foundation. Prior to joining the Guardians in 2010, Carolyn spent more than 10 years in investment banking at Forsyth Barr and Credit Suisse.


CONFERENCE CHAIRPERSON

Mr James Elsom, Director, Corporate Finance Advisory, Deloitte, Southeast Asia

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James is a trusted corporate finance advisor to business owners and investors within the healthcare sector. James has over 11 years’ experience in both buy and sell-side M&A, due diligence, valuation, financial modelling and strategic advisory work, with a focus on private treaty transactions. James is passionate about the healthcare sector and specifically about how efficient ownership of healthcare assets can help solve some of the most complex problems within our healthcare systems.


Mr Billy Yim, CEO, Pinecare Group, Hong Kong SAR

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Mr. Billy Yim is the CEO of Pine Care Group (1989.HK), which operates a number of elderly homes Hong Kong and China. At Pine Care Group, he is responsible for the company’s business development efforts as well as general management. Billy is passionate about providing quality elderly care services and is deeply familiar with the challenges and opportunities of the elderly industry. Prior to Pine Care Group, Billy has held positions at United Airlines in the United States and HSBC in Hong Kong. He also holds a Bachelors degree in Industrial and Operations Engineering from the University of Michigan, a Masters degree in Electronic Commerce from Carnegie Mellon University, and an MBA from INSEAD.


Ms Eleanor Kam, Head of Ageing Innovation, New World Development Corporation, Hong Kong SAR 

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Ms. Eleanor Kam is a registered social worker graduated from the University of Hong Kong. She had worked in the Social Welfare Department, the Hong Kong Society for the Aged, and the Tung Wah Group of Hospitals for over 30 years and accumulated ample experience in administration, financial management, planning and development of all kinds of social services; in particular elderly services, as well as social enterprises. In view of the surge of ageing population in Hong Kong and a market niche for high quality elderly services in the society, Ms. Kam joined the New World Development Company Limited in 2015 to establish a brand-new business unit – Ageing Innovation and has created the brand of Humansa under which a wide spectrum of bespoke and innovative ageing services have already been launched.


 Ms Janice Chia, Founder & Managing Director, Ageing Asia Alliance, Singapore  

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Influenced by the changing needs of her elders, Janice was inspired to start Ageing Asia to drive and nurture opportunities and the development of innovation and solutions that address the evolving needs ofthe rising ageing population in the region. Having accumulated a vast experience from visiting over 300 residential and aged care homes from over 15 countries since starting her practice in 2009, Janice has been actively involved in consulting organisations seeking global best practices in housing, health and care models that can be translated for the Asian market. She has also been quoted regularly in the media, such as the BBC, on Asia Pacific business trends in ageing. Janice has also launched several industry initiatives, including, ASPIRE55 Singapore – Asia’s first virtual retirement village, a wellbeing community that offers a combination of social, health and care services, but enables members to continue living in their existing homes. 


Mr James Mantis, General Manager, Property Development and Asset Management, Bolton Clarke, Australia

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James Mantis is the General Manager, Property Development & Asset Management at Bolton Clarke with over 20 years’ experience in project delivery. Specialising in the delivery of seniors living, aged care and integrated living projects that are informed by a technical understanding of operational and business requirements, James has successfully delivered multimillion dollar projects for private developers, NFP’s and Government throughout Australia, the USA and Europe. In addition to his strong leadership and communications skills, James has highly developed conceptual, analytical and problem solving skills with the ability to develop solutions from a whole-of-business perspective.


 Ms Julie Ockerby, Principal Creative Director, Meli Studio, Australia 

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With more than 15 years’ experience, Julie has worked with some of the most innovative designers and hoteliers from around the world and has been a leader in translating this experience into the residential and broader commercial arenas. Julie’s background in the health sciences, boutique hotels and designing avant-garde and functional commercial spaces, has enabled Julie to be one of the pioneers incutting edge interior architecture and design in the Aged Care and Retirement Living space. Combining home-like features together with functional aesthetics enables Meli Studio’s client to consistently achieve their goals. Julie is the Creative Director and Principal of Meli Studio. She leads all projects within the Aged Care and the Retirement Living portfolio. It is a personal passion of Julie’s to reinvigorate all spectrums of Aged Care Living in Australia, New Zealand and South East Asia. 


Dr Lam Ching-Choi, BBS, JP, Member of the Executive Council, Hong Kong Special Adminstrative Region The People's Republic of China, Chairman, Elderly Commission, CEO, Haven of Hope Christian Service, Hong Kong SAR

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Dr Lam is the Chief Executive Officer of Haven of Hope Christian Service and the non-official member of the Executive Council of the Government of the Hong Kong Special Administrative Region. He is the Chairman of the Elderly Commission, as well as the Chairman of the Community Investment & Inclusion Fund Committee and the Advisory Committee of “The Opportunities for the Elderly Project” of Social Welfare Department. Dr Lam has been honored by the HKSAR Government with the Justice of Peace in 2003 and Bronze Bauhinia Star in 2008.


Professor Laurie Buys, Creative Industries Faculty, School of Design Office, Social Change, QUeensland University of Technology, Australia.

Laurie Buys

Professor Laurie Buys is Theme Leader of Queensland University of Technology’s (QUT) Institute for Future Environment’s (IFE) Infrastructure for Sustainable Communities Theme and Professor in the School of Design in the Creative Industries Faculty.  She is also the Director of Senior Living Innovation – an industry research collaboration whose aim is to optimise the lifestyles of future seniors by identifying innovative approaches to designing for future housing, products and services. Her research directly explores the understanding of, and accountability for, the real effects felt by people resulting from changes in their physical, social and cultural life. She has established strong collaborative partnerships with various community, industry and government organisations to investigate the dynamics of liveable communities, centred around the idea that transdisciplinary approaches to addressing challenges lead to more sustainable outcomes. She has over 160 refereed academic publications. Professor Buys was National President of the Australian Association of Gerontology (AAG), is an AAG Fellow and an AAG Distinguished Member. 


Ms Michelle Lee, CEO, I'M Soul Inc., Singapore

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Michelle found her calling after discovering the power of music technology to transform lives. Music is primal, universal and drug-free yet many cannot access its full healing power due to old age, illness, disability, or having no musical background. Her social enterprise I’m Soul inc has since touched many lives: individuals, caregivers and the community. A passionate leader with 30 years of corporate experience driving strategy and ground breaking initiatives. She has an MBA from University of Western Ontario, Canada and a business degree from Victoria University, New Zealand. For her contributions to innovation and excellence, she was awarded Outstanding Activist by the Singapore Public Service Commission in 2012. Her dream: a more compassionate and inclusive world. Her enablers: Music and Technology.


Mr Patrick Cheung, Chairman, The Jade Club, Hong Kong SAR

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Mr. Cheung is a serial-entrepreneur. He started his career working for a multinational and built the Asian business for the company. In 1992, he founded his own company on flexible packaging business in China, and grew it into a leading player in China. At the age of 50, Mr. Cheung sold his company and devoted full time in promoting social entrepreneurship in Hong Kong and China. He is one of the founding Directors of Hong Kong Social Entrepreneurship Forum, the leading social entrepreneurship platform in Hong Kong. He successfully brings Dialogue in the Dark to Hong Kong and quickly achieved financial sustainability without donation and government funding. Mr. Cheung is also the interim country representative for Ashoka for Greater China region from 2009-2010. In 2011, Mr. Cheung established Water Drops Foundation to focus his philanthropic work in promoting social innovation for elderly sectors. Mr. Cheung graduated from Hong Kong University with B.Sc. Degree in Industrial Engineering. He had attended the PMD program at Harvard Business School, and the Management Training from INSEAD. He also holds a Masters Degree in International Relations and Public Affairs from Hong Kong University. 


Mr Patrick Ong, Principal, ThomsonAdsett, Australia 

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Patrick Ong is a principal at ThomsonAdsett, a specialist architectural practice in Australia with over 40 years experience in the seniors living industry.  ThomsonAdsett invests heavily in research and development to ensure awareness of latest trends and developments within this industry.  As a result, it has delivered innovative models in care provision, services delivery and aptly targeted lifestyle products.Patrick Ong is an architect with over 25 years experience, has been at ThomsonAdsett for the past 10 and is a key contributor to the firm's research and development programmes.  He has worked on seniors living projects in Australia and, more recently, China.  He has designed retirement lifestyle projects in collaboration with other specialist consultants to deliver buildings which are accompanied by marketing strategies, financial models and operational models suited to a client's brand.  Majority of these projects exceed average sales expectations.  He is well recognised as one of the leading seniors living architects in this region and has been a keynote speaker at various seniors living conferences throughout Australia, Southeast Asia, Hong Kong and China. 


Ms Stephanie Law, Managing Director, CTL Group & Culture Homes, Hong Kong SAR

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Stephanie is the Managing Director of CTL Group and Culture Homes, a leading integrated aged care product and service provider in Hong Kong with five key business areas including Nursing Homes, Senior Residences, Lifestyle and Rehabilitation Products, Experience Centers, and Consultancy Services. As an owner, operator & developer, Stephanie has spearheaded the family business into a new era in aged care through innovative assisted living products and technologies. During her time spent in Japan, Stephanie introduced new products to Hong Kong, including silver car walkers and special soft meals for dysphasia patients, etc. Stephanie holds a Bachelor Degree in Asian Studies and Psychology from the University of Michigan, and a Master Degree in Real Estate from the University of Hong Kong.


Mr Tony Wang, CEO, Watermark Senior Living China Limited, China 

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Watermark China is the exclusive operating platform of Watermark Retirement Communities, Inc. (“WRC”) in Greater China. Established in 1985, WRC is a premium senior living owner, developer and operator in the US. Tony co-founded Watermark China in 2014. During 2012-14, Tony was Managing Director of Belmont Village Senior Living Hong Kong (“BVHK”), a JV between M3 Capital Partners and Belmont Village in the US. During 2007-14, Tony also worked at M3 on real estate private equity. Prior to that, Tony worked for IBM and CNOOC in China. Tony holds a MASc in Building Engineering from Concordia University, a MS in Real Estate Development from MIT, and a BEng from Southwest Petroleum University in China


For more information on the programme, please contact Sylwin at This email address is being protected from spambots. You need JavaScript enabled to view it.  or call +65 6441 0474.

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